1. Delivery Timeframe:
Orders are typically delivered within 6–7 business days. Delhi Customers: Same-Day / Next-Day Delivery Available (Prepaid Orders)
2. Shipping Charges:
Free shipping available across India.
3. Order Tracking:
Tracking details will be shared after dispatch for real-time order updates.
4. Delivery Methods:
Expedited shipping options are available during checkout.
5. Delivery Address Accuracy:
Please ensure accurate delivery details to avoid delays or non-delivery.
6. Self Pickup Option:
Self pickup is available from our store. Customers opting for self pickup may save on packing and courier charges.
Our aim is to provide a transparent and efficient delivery process for complete customer satisfaction.
Return:
1. Return Window:
Items can be returned with 15 days from the date of receipt.
2. Return Authorization:
Contact our customer support for return authorization and instructions.
3. Item Condition:
Returned items must be unused, in original packaging, and in resalable condition.
4. Refund Process:
Refunds are processed promptly upon receiving and inspecting returned items.
5. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Replacement:
1. Damaged or Defective Items:
Contact us within 15 days if you receive a damaged or defective product.
2. Replacement Authorization:
We will provide instructions for the replacement process.
3. Return of Defective Items:
If required, defective items must be returned as part of the replacement process.
4. Shipping Costs for Replacements:
We cover shipping costs for replacements due to damage or defects.
5. Timely Resolution:
We aim to resolve replacement requests promptly for your satisfaction.
Our commitment is to provide a straightforward and customer-friendly Return & Replacement Policy for your peace of mind.
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